Analytics
Usage and activity across your projects — page views, requests, response times, engagement, and which projects are quiet.
Analytics gives you a bird's-eye view of how your projects and client pages are doing — how much clients look at them, how many questions come in, and how quickly you respond.
Analytics is a Sennith Pro feature. On a free plan the page explains what it offers with an upgrade prompt.
Filters
At the top you can narrow everything below:
- Project / customer filter — focus on all projects, specific projects, or a customer.
- Time range — choose the window the numbers cover.
Key numbers
A strip of headline figures for the selected range: page views, client requests received, your answer rate, median response time, and updates posted.
Views & updates over time
A timeline charting page views against the updates you posted, so you can see how activity drives attention.
Customer requests and response time
Two cards break down your client conversations:
- Customer requests — how many came in, and how many are answered, open, urgent, or overdue.
- Response time — your median and average time to a first public reply. Requests that never got a public reply aren't counted.
Engagement and silent projects
- Engagement — views per update, so you can tell which projects earn the most attention for the updates you put in.
- Silent projects — projects that have gone quiet, showing how long since their last update, so nothing slips through the cracks.
Top projects
A table ranking your projects by views, requests, updates, and an overall score, so the busiest work rises to the top.
Workspace
Your workspace settings and every tab — overview, members, roles & routing, permissions, webhooks, API, public views, and the danger zone.
Connections & integrations
Connect the tools your team already uses, then set up triggers that turn events in those tools into client updates automatically.